This English translation is provided for convenience. In case of any difference, the French version prevails.
Data controller
[TO BE COMPLETED: first and last name, postal address, email], operator of the Féloria shop.
Data collected
When you order: name, delivery and billing address, email, phone (optional) and order contents. Payment is processed by our payment provider; we do not have access to your card details. If you sign up to our newsletter: your email address.
Purposes
Processing and delivering your order, answering your requests, meeting our legal obligations and, with your consent, sending you our newsletter.
Recipients
Shopify (shop hosting), our payment provider, our suppliers and carriers, who receive your name and delivery address to ship your order. Some of these providers are located outside the European Union, notably in Switzerland and China. We only share the data that is necessary.
Cookies
The shop uses the cookies needed for it to work (cart, payment). You can manage your preferences via the cookie banner.
Retention
Order data is kept for the period required by law for accounting; other data until you ask for it to be deleted or unsubscribe.
Your rights
You can request access to your data, its correction or deletion, object to its processing and unsubscribe from the newsletter at any time via our Contact page. You can also lodge a complaint with the CNIL.